Contact
How do I get in touch with someone?
Email us at info@linguafranca.wine or call 503.687.3005 during business hours, 9-5 M-F.
Visiting the winery
How do I book a tasting at Lingua Franca?
Tastings are booked through Tock. Please visit https://www.exploretock.com/linguafranca to make your reservations.
We recommend booking at least 7 ahead, especially during harvest.
What does a tasting include?
Each tasting is hosted by one of our expert educators to guide you though the seated experience. Tastings normally last 60-90 minutes. Cheese and Charcuterie are available for purchase.
Do you require reservations, or can I walk in?
Reservations are highly recommended but not required. We do our best to accommodate walk-ins based on availbility, our tasting room seats 26.
Do you allow children or pets?
Yes! We do ask that children are always under a responsible adult's supervision during your visit, and that dogs are friendly and kept on leash.
Do you allow outside food?
We do not allow outside food in the tasting room, but do have dedicated space (weather permitting) for a picnic. Please email hospitality@linguafranca.wine for more information.
Lingua Franca Membership
What is the Lingua Franca wine club?
The Lingua Franca club delivers two seasonal allocations a year, one in spring and one in fall, built around our single-vineyard Chardonnay and Pinot Noir. Spring allocations run white-heavy, fall allocations run red-heavy, so you're getting wine that reflects the season it ships in rather than an even split every time.
When do club shipments go out?
Fall shipments go out in September/October. Spring shipment timing is March/April. We'll always email you ahead of your week long customization period and before a charge or ship date.
Can I skip or adjust a shipment?
Yes. Customizations are done by logging in to our Membership portal. We ask for an email to members@linguafranca.wine if you would like to skip a shipment or place your membership on hold.
Can I cancel my membership?
Yes, you can cancel at any time by emailing us at members@linguafranca.wine. We do kindly ask each new member accepts two shipments.
Shipping and Delivery
What does shipping cost?
Ground shipping is $25 for 1-5 bottles, and included on any purchase of 6 or more bottles. 2-day and Overnight shipping may be available at checkout and prices are available at check out.
How long does delivery take?
Standard delivery arrives within 2-3 after your order ships, Monday through Friday. Orders are not shipped on weekends or major holidays.
What if it hot/cold where I live?
We monitor weather along shipping routes and will hold a shipment rather than send wine into extreme heat or cold. We recommend adding a cool pack and/or upgrading to 2-day shipping during uncertain weather during check out. If your delivery window falls during a heat wave or freeze, we may adjust timing before we ship.
Do you ship to my state?
We ship to most states, but currently cannot ship to:
Alaska
Arkansas
Delaware
Indiana
Louisiana
Maine
Mississippi
New Jersey
Oklahoma
Rhode Island
Utah
Please email us at info@linguafranca.wine if you live in one of these states for alternative options.
Do you ship internationally?
No, at this time we only ship within the United States.
Do I need to sign for my delivery?
Yes. Federal law requires an adult signature, from someone 21 or older, for all wine shipments. We recommend shipping to an address where someone will reliably be available, like a work address or FedEx/UPS access point, since we can't guarantee wine quality after a missed first delivery attempt.
Can I ship to a PO Box?
No. We're unable to deliver to PO Box or APO/FPO addresses, and by law we can't ship to hotels, motels, or licensed beverage facilities.
What if my package is damaged or a bottle is missing?
Orders sent to our fulfillment center can be cancelled and refunded before the order ships. Please contact us at shipping@linguafranca.wine or by calling the winery at 503.687.3005.
Can I cancel an order after placing it?
Contact us at shipping@linguafranca.wine and we'll coordinate a replacement. Include your order number and a photo if the bottle arrived damaged.
Billing & Payment
When will I be charged for my order?
Your card is charged when your order leaves our warehouse, not when you place it.
Will I be charged sales tax?
Yes, sales tax is calculated based on your shipping address and applied at checkout.
What payment methods do you accept?
We accept all major credit cards, Shop Pay, ApplePay and Google Pay.